White Papers

5 Keys to a Successful BI Strategy

How much should I invest in my business intelligence strategy? How can I quantify the return on investment (ROI) for a solution with so many unknown results? What improvements will this make in my ability to operate my business? Since these are questions with no definitive answers, it is hard (if not impossible) to assign true business value…
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  • Information Management & Data Governance

    A thorough Data Governance (DG) Program defines, prioritizes, and communicates the standards where by data assets can be managed according to business objectives.  Supporting the data governance model with a metadata management plan that integrates with a versatile data architecture ensures that the entire organization is able to communicate seamlessly across projects, teams, departments, and solutions.…
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  • Building a BICC

    Many organizations struggle to make sense of the various Business Intelligence methodologies, strategies, and best practices. Between data integration, reporting, ad-hoc analysis, dashboards, data mining, etc., the list of potential solutions can be mind-numbing. As an organization matures with their incorporation of BI as a means to better decision making, it is often a challenge…
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  • 7 Steps to a Dazzling Dashboard

    Once your organization has satisfied the basic data needs of the masses with operational reporting, organizations tend to jump at the chance to implement dashboards due to their flashy nature and exponential value. The ability to see a snapshot view of the organization…
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  • Integration: Secrets for a Successful BI Solution

    Enterprise computing, with its mélange of applications, tools and systems, has created silos of content and data across the organization. Today’s CIO is challenged to integrate these distinct technologies to serve critical business imperatives…
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  • 10X Productivity for 10X Performance

    According to Gartner, IT projects fail 75% of the time! The Standish Group claims that the number is closer to 68%. Whether we're talking 68% or 75%, we can all agree that failure at these levels would be devastating to any organization. Are IT organizations truly this incompetent? Do projects fail more…
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  • Maximizing the Value of Customer Interactions

    Some customers call customer service. Some customers browse our web site. Some customers never buy from us again. Are we listening to what they’re saying??? Researchers at UCLA estimate that 93% of communication effectiveness is determined by nonverbal cues. Imagine how much is lost in translation when customer interactions are limited to…
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  • Measuring for Performance: Finding the Right Strategy for your Organization

    Performance management is becoming common language in today’s business culture. Measuring results and managing by definitive facts enables previous command-and- control style corporations to evolve into a culture of individual accountability where the average employee is expected to make sound business decisions. In prior cultures, the management team would…
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  • Top 5 Signs that You Need a Data Warehouse

    How much effort should I invest in a performance management solution? What improvements will this make in my ability to operate my business? How can I quantify the return on investment for a solution with so many unknown results? Since these are rhetorical questions with limited or no definitive answers, it is hard (if not impossible) to assign…
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